Support Person — Personal Injury Mediation, 2021

“I trust I am not out of line in contacting you, but I wanted to thank you for your efforts in mediating R’s matter yesterday. Your kindness and empathy towards her was very much appreciated. Likewise, your acknowledgement of her, as a professional in her field prior to her accident, touched her greatly. R mentioned that it was the first time, in the whole five year process, that someone had actually acknowledged what she has lost. Kind regards”

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