Testimonials
Public Liability – Partner, National law firm, 2026
“I regularly use Karen Stott as a mediator. Her fees are reasonable and I cannot recall a party ever objecting to her being appointed as a mediator.
Karen works doggedly in the interests of all parties to obtain compromises and agreements.
On numerous occasions at her mediations the parties have been so far apart in their initial positions that I seriously doubted that such matters would resolve. Karen will keep mediations open and continue liaising with parties in an effort to resolve matters without hesitation.
She rarely fails. She has a high success rate. Resolving matters is always in the interests of all parties and keeping costs to a minimum. Karen knows this. She is a woman that can get things done.
I would recommend using Karen for any difficult personal injury mediations”.”
Work Injury Damages — Jevon Saba, Bartier Perry, 2026
“Karen is a phenomenal mediator with a methodical, practical and highly effective approach to dispute resolution. She has an exceptional ability to build rapport with both sides while helping parties overcome the legal, factual and personal barriers to settlement.
I have retained Karen in complex work injury damages disputes involving contested liability and quantum, including matters that had not resolved through informal negotiations or previous mediations. In each case, Karen quickly understood the issues, maintained momentum and helped bridge divides that had previously appeared insurmountable.
Karen combines strong legal insight with patience, persistence and excellent judgment. She knows when to listen, when to challenge and how to keep parties constructively engaged. I would recommend her without hesitation, particularly for complex and protracted disputes.”
Plaintiff’s Solicitor — Post-Mediation Settlement, 2026
“Thank you for your efforts in this matter. I have nothing but positive feedback from everyone on our side. The mediator’s bid really did the trick!”
Historic Abuse Matters — Claims Manager, 2026
“I have so much respect and admiration for you and the unending kindness that you bring to the work… You are exceptional and you bring a genuine warmth and compassion to the work… and I very much enjoy your memes when they come across my (Friday afternoon Linked-In) feeds.”
Seven-Party Commercial Matter — 2025
Insurance Claims Manager
“Hi Karen,
This was a difficult claim from the outset and again only more complex with the addition of more parties to the litigation.
I want to thank you again for your tireless work at and after the mediation. Without this, I would doubt we would have reached an agreement and is an outstanding achievement. I am glad I put your name forward as X’s proposed mediator for this matter. Kind Regards,”
Plaintiff’s Solicitor
“Dear Karen, Well done. Approval is granted for you to correspond with the Registrar as proposed. It has taken 5 weeks, however due to your diligence, you achieved the desired result. Thank you, and I shall certainly seek that you be the mediator in all my future matters”.
One of the Insured Parties
“You clearly put in great effort to see this matter come to a close, noting some early hurdles that presented themselves as the defendants first gathered together. Your assistance was greatly appreciated and we may seek your services again in future.”
Defendant’s Solicitor, 2025
“Hi Karen, I wanted to pass on my thanks for your work in the recent two mediations we have had together.
I have really valued your approach to the mediations and I know that my clients do too. Even where we have not resolved the dispute I still think that you do an excellent job of facilitating productive discussions between parties. My colleagues share my views.
So thank you, and I look forward to working with you again soon!”
Plaintiff’s Solicitor – Referral, 2025
“Hi Karen, I just wanted to reach out and let you know, I have provided your info to one of my workers compensation clients, as the insurer asked her if she had a preference of one.
Hope this is okay to do moving forward, as I only have good thing to say about you”.
Plaintiff’s Solicitor – Client Care, 2025
“Thank you, Karen! It was a pleasure to meet you and work with you.
We appreciate the empathy and respect you showed our client when she was struggling – especially how you allowed her to speak openly to air out her feelings and concerns.
Take care and talk to you soon.”
Claimant’s Support Person — Personal Injury, 2022
“Hello Karen,
I would like to thank you for your hard work, mental nimbleness and communication skills in mediating in N’s personal injury matter last Friday. N was very relieved to finally have the matter resolved even though the settlement did not fully meet her financial hopes and expectations. But she can live with the outcome.
In particular I would like to thank you for the remarks you made in your opening meeting with N and her legal team which validated the awfulness of what N has gone through in the past 6 years since her motor car accident…
Hearing that validation from someone with your experience and in your position meant a great deal. Thank you for being willing to express the human and caring side of what can be a cruel and dehumanising process…”
Plaintiff’s Solicitor, 2022
“Karen – thank you for your keeping the mediation open and for making a mediator’s bid to assist with the wrap up of this matter. I look forward to working with you in the future. Kind regards”
Historic Abuse Matter – 2021
Plaintiff’s Barrister
“Many thanks Karen and thank you again for today. Your genuine care for the clients really comes through your mediating style and it is very much appreciated by the client and makes them feel supported, which I think is such a big component of the day. I can say from experience – not all mediators in this space have that talent!”
Plaintiff’s Solicitor
“Karen – thank you for your keeping the mediation open and for making a mediator’s bid to assist with the wrap up of this matter. I look forward to working with you in the future. Kind regards”
Support Person — Personal Injury Mediation, 2021
“I trust I am not out of line in contacting you, but I wanted to thank you for your efforts in mediating R’s matter yesterday. Your kindness and empathy towards her was very much appreciated. Likewise, your acknowledgement of her, as a professional in her field prior to her accident, touched her greatly. R mentioned that it was the first time, in the whole five year process, that someone had actually acknowledged what she has lost. Kind regards”
Plaintiff’s Solicitor — LinkedIn Testimonial, 2020
“Karen was engaged as the mediator in one of my matters that had various issues that were contentious between 3 parties. The claim would not have settled had it not been for the perseverance of Karen…
The matter did not settle on the day… Karen continued in the days and weeks to follow to see if further discussions could be fruitful and she did so without any further charge…
She brought the parties together and the claim eventually resolved 3 weeks after the initial mediation date. Acting impartially throughout the process proved the difference. Her efforts were appreciated by all involved. Thank you Karen”
Feedback from article, “Redress Claims and the Power of an Apology”, published in Australian Lawyers Alliance “Precedent” Journal, December 2019:
“It is a great article – really beautifully written and captures the difference that we can all make to the lives of these survivors in the work that we are all privileged to do.
It is wonderful to work with such an empathetic and caring mediator as you are.
I look forward to working with you this year and I am sure we will be speaking very soon! In that respect – thank you for your continued efforts on N’s case. Warm regards”
– Abuse law practice leader, National firm
Claimant 2019
“Karen I just want to thank you for the hospitality you showed me when I was in Sydney. You went above and beyond. Your kindness was exceptional. I’ve very rarely is seen that in the legal world. I wish you all the best Karen. You are a good person. Thank you again. Regards”
Plaintiff’s solicitor (Partner) re historic abuse matter, 2018:
“Thanks for your assistance today Karen, your approach really helped our client remain calm and comfortable with the situation”.
Defendant’s solicitor & Partner, national law firm, 2017:
“Dear Karen, Many thanks for your assistance yesterday in helping to resolve what had all the hallmarks in the morning of being an unresolveable matter. You hard work, professionalism and commitment to the task is very much appreciated”.
Expert witness in a medical negligence conclave with 5 experts, May 2020:
“Thank you Karen for your excellent facilitation. It is a credit to you and (stenographer) that the report so accurately reflects the discussion”.
Expert witness, medical negligence conclave, 2018
“Hi Karen,…Many thanks again for your assistance in this matter. I have found your input extremely useful, professional, obviously well informed and delivered with great skill and consideration. You seem from my perspective to be able to master the line between being impartial yet engaged with what X and I have wanted to say. Thank you very much.”
Instructing solicitor in a 3 party conclave, 2018
“Dear Karen,….I think you did an excellent job in efficiently managing a number of experts to obtain the conclave reports in a timely manner in difficult circumstances with not the best cooperation between the parties. I certainly see the value in a facilitator, particularly in matters such as this one. Thanks very much for your help! “
